Shipping Policy
HOW MUCH DOES SHIPPING COST?
Shipping costs vary depending on the shipping destination. We ship worldwide. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Shipping to US:
Under 25 USD orders: 5.95 USD
Under 60 USD orders: 3.95 USD
60 USD and up orders: Free shipping
Shipping to other countries: Shipping costs vary depending on the shipping destination. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address.
Working time: Monday to Saturday
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
On average, your order is shipped from our facility 1-2 business days after purchase. Total delivery time = Processing time + Shipping time. Processing time = 1-2 business days. Standard Shipping time to US = 3-7 business days. Standard Shipping time to Other countries = 5-28 business days. Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms, etc.
About Late Deliveries: Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date. Possible Reasons for Delay: – Incorrect Address – Missing apartment, building, floor, or unit number – Severe weather conditions – International customs procedures – When delivery is later than expected, please notify us via email: contact@cutpopup.com.
We will resolve it for you in 2 business days. TRACK YOUR PACKAGE After an order has been shipped, you will receive an email with the tracking code from the shipping company.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
WILL I BE CHARGED VAT TAXES?
Depending on the receiving country, your package may incur local customs or VAT charges.
We recommend contacting your local customs office for more information regarding your country’s customs policies.
All taxes, duties, and customs fees are the responsibility of the recipient of the package.